If you have a concern that wasn't resolved by our help team, you can escalate it to our Grievance Officer.
We acknowledge every grievance within 48 hours and aim to resolve it within 15 days.
Grievance Officer: Ms. A. Sharma — contactable via our help email below.
Please include your order number and a description of the issue so we can investigate quickly.
Grievance details
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Our team is accessible 24/7.